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TERMS AND CONDITIONS
KRONSTEIN TIMEPIECES
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GENERAL INFORMATION
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These Terms and Conditions govern the use of the Kronstein Timepieces online store (hereinafter referred to as “we”, “us”, or “the Store”), operated through the Shopify platform.

By accessing our website and placing an order, you (“Customer”) agree to be bound by these Terms and Conditions.

We reserve the right to amend, update, or modify these Terms and Conditions at any time. Any changes will be published on this page. Continued use of the Store after such changes have been made constitutes acceptance of the revised Terms.

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USE OF THE ONLINE STORE AND ELIGIBILITY
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By using our Store, you confirm that you are legally eligible to enter into binding contracts or that you have obtained permission from a legal guardian.

Any misuse of the Store, including but not limited to fraudulent payment activity, security violations, or exploitation of technical errors, may result in immediate suspension of access or cancellation of orders.

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PRODUCTS AND PRICING
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All prices are displayed in the specified currency and include applicable Value Added Tax (VAT), unless explicitly stated otherwise.

We reserve the right to change prices, discontinue products, or limit order quantities at any time and without prior notice.

While every effort is made to ensure accurate product descriptions and images, minor variations in color, appearance, dimensions, dial textures, materials, finishes, or packaging may occur.

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ORDERS AND PAYMENTS
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By placing an order, the Customer submits a binding offer to purchase the selected products.

A purchase contract is concluded only once an order confirmation email has been sent by Kronstein Timepieces.

The payment methods available are those presented during the checkout process.

In cases of suspected fraud, unauthorized payments, chargeback abuse, or misuse of discount codes, we reserve the right to refuse, cancel, or suspend orders.

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SHIPPING AND DELIVERY
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Orders are delivered to the shipping address provided by the Customer.

The Customer is responsible for ensuring that all delivery information is complete and accurate.

Delivery times may vary depending on destination, product availability, customs procedures, and shipping providers.

Delays caused by circumstances beyond our control, including force majeure events, customs inspections, strikes, transportation disruptions, or natural disasters, cannot be guaranteed against.

The risk of loss or damage to the goods transfers to the Customer upon successful delivery.

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RIGHT OF WITHDRAWAL AND RETURNS
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Our withdrawal and return procedures comply with all applicable European Union consumer protection regulations.

Customers within the European Union are entitled to a statutory right of withdrawal of 14 days.

Further details can be found in our Cancellation and Returns Policy.

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INTELLECTUAL PROPERTY
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All content on this website, including but not limited to text, images, logos, graphics, watch designs, product descriptions, videos, and software, is protected by copyright and other intellectual property laws.

Any reproduction, distribution, modification, publication, or use of this content without the prior written consent of Kronstein Timepieces is strictly prohibited.

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LIMITATION OF LIABILITY
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Kronstein Timepieces shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or purchased products, except where liability cannot be excluded under applicable law.

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CONTACT INFORMATION
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EMAIL:
support@kronstelntimepieces.com

CUSTOMER SERVICE HOURS:
Monday to Friday, 9:00 AM – 5:00 PM

For all inquiries regarding orders, returns, warranties, or general support, please contact:

support@kronstelntimepieces.com

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FINAL PROVISIONS
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Should any provision of these Terms and Conditions be deemed invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.

These Terms and Conditions shall be governed by the applicable consumer protection laws of the European Union and the country in which the business is established.